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- Frequently Asked Questions
Frequently Asked Questions about the Partner Portal
- Q: I used to be able to log in to my account, but can no longer do so.
A: If you’ve recently changed your email address, you will need to re-register and request access with your new email. Follow instructions here to do so.
- Q: I can login to my www.tek.com account, but I can't login to this leads portal.
A: www.tek.com and partner.tek.com use different authentication processes. While your user name (your email address) will be the same on both, the passwords may be different. Our recommendation is to keep them the same to make your life a little easier. If you want to change the www.tek.com password, go to www.tek.com/user, login and use the change password function. If you want to change the portal password, click the Sign In link at the top of the page and use the "Forgot Password" function where you can set the portal password.